Privacy Policy
Last updated: June 3, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, save a print quote, or contact us. This may include your name, email address, and any printer or filament profiles you choose to store.
When you use the calculator without signing in, no data is saved to our servers. Your inputs live only in your browser session.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Makerate service
- Save your print quotes, printer profiles, and filament library
- Generate and serve branded shareable quote links
- Send you service-related notifications
- Respond to your inquiries and support requests
3. Data Sharing
We do not sell your personal information. We may share data in the following limited circumstances:
- Shareable quote links: When you save a quote and generate a public link, the quote details (including your business name if provided) are accessible to anyone with the link.
- Service providers: We use trusted third-party services (such as hosting and authentication providers) that process data on our behalf under strict confidentiality agreements.
- Legal requirements: We may disclose information if required by law or to protect our rights and safety.
4. Data Security
We implement reasonable security measures to protect your data, including encryption in transit and access controls. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Export your data in a portable format
- Object to certain types of processing
To exercise these rights, contact us at the email address below.
6. Cookies and Analytics
We use essential cookies to keep you signed in and maintain your session. We may use analytics cookies to understand how users interact with the calculator, always in aggregate and never to track individual users across the web.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at support@makerate.app.